Managed IT Solutions
VOIP Phone System Management
EDM Automation provides affordable and reliable Voice Over IP, or VOIP phone systems and VOIP hosting services to small and midsize businesses. With years of experience and a longstanding reputation, we have the right VOIP solution for your needs.
The real advantage is the incredible versatility for businesses with branches and remote-working employees. Plug your phone anywhere there is Internet access and have it act the same as if it were in your office, regardless of location or distance. VOIP offers a very versatile, low-cost solution for phones and communication that can easily scale with the growth of your business.
When you need a cost-effective, highly-scalable and flexible, secure and reliable phone solution, EDM Automation has your solution!
We provide planning, phone sales and service, installation, support and management of all of your business needs, and for probably far less than what you spend now.
Moving to a new location? Need a new phone system fast? Have a special situation or need financing? We’re here to help. As part of our managed IT service solution, we can take care of your phones, computers and network so you can run your business.
- Call center functionality: monitoring and statistics with detailed reporting
- Unlimited calling, flat-rate billing: unlimited domestic and long-distance calling, some of the lowest cost rates on international and toll-free numbers, worry-free about overages and bill fluctuations
- Enhanced voicemail: receive voicemail from anywhere; we offer full Voicemail-to-Text, Voicemail-to-Email, and
- Voicemail-in-Panel
- Conference bridging
- Easy-to-use web portal: track calls, listen to recordings, adjust auto-attendants, adjust queues, manipulate call routing, listen to voicemails and more
- Full, real-time reporting
- Full-featured mobile app
- Onsite and offsite support: chat, call or email
Schedule Your Free Consultation
Talk with one of our certified engineers to discuss your business IT needs. We have the solutions!
Frequently Asked Questions About VOIP Phone System Management
What is the purpose of a VOIP phone system?
VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the internet and may enable you to use VoIP service wirelessly.
What do I need for a VOIP phone system?
For a VoIP phone system to work, you have to have a modem and router, which are part of your existing internet setup. Users make calls from any device that has your call software downloaded. This device can be a smartphone, laptop, or desktop. You can also make calls from a VoIP phone.
How good is the phone quality with your VOIP solution?
Our EDM Automation business phone service is enterprise-grade with redundant servers in geographically dispersed regions to ensure high reliability and sound quality.
What VOIP phone systems do you support?
We support most VOIP phone manufacturers including Panasonic, Yealink, Polycom, Cisco and many others. We can either use your existing phones or help purchase new VOIP phones for your business.
What localities do you provide VOIP phone management?
We support businesses throughout Virginia Beach, Chesapeake, Portsmouth, Newport News, Norfolk and all of Hampton Roads with business-class audio quality, reliability, useful features and a low price.
Learn How Break/Fix IT Support Is Costing Your Business
In our business landscape, technology is interwoven with almost every aspect of operations. And the approach to IT management can significantly impact your company’s productivity, efficiency, and even security.
Traditionally, many businesses have operated on a break/fix model — waiting for something to go wrong and then calling in IT support to fix it. However, this reactive approach is increasingly being seen as inefficient and potentially harmful to businesses, especially when compared to proactive managed IT services.
Download our quick-read guide to learn how the break/fix IT model is costing your business...
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FROM OUR SATISFIED CLIENTS
Let’s chat about how we can help your business run better.
Whether you’re building out a new facility or looking to reduce your IT expenses, improve your business efficiency, strengthen your IT infrastructure, secure your data, be better prepared to recover from a disaster… We can help with all of these and more. And at a very competitive cost.
Do you need reliable IT Support?
EDM Automation provides responsive and reliable
comprehensive managed IT solutions for
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877 468-1230
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877 827-6787
EDM Automation's Managed IT Solutions Include...
Cloud Services Management
A cloud-based infrastructure scales with your business, can be easily customized for your specific business needs, and is cost-effective. When your services are managed by the experts at EDM Automation, you'll never have to worry about the proper licensing, configuration, migration, maintenance, or support.
Compliance Management
Given the increasingly stringent cyber-security regulations in all industries, you can no longer afford to put compliance on the back burner. EDM Automation will help you better manage your compliance requirements.
Cyber Security
Alleviating the threat of a cyber attack should be a priority for every business and organization.. As your security and IT partner, EDM Automation delivers the knowledge, experience, and tools to help you protect your most valuable assets — your data and daily operations.
Data Backup & Disaster Recovery
Having a data backup plan and recovery management program is one area that even the smallest business cannot overlook or take for granted. EDM Automation provides best-of-class backup solutions that are affordable, reliable and versatile.
VOIP Phone Systems
EDM Automation provides affordable and reliable Voice Over IP, or VOIP phone systems and VOIP hosting services to small and midsize businesses. Our solutions can most likely help you cut expenses while providing valuable options and features.
Server & Network Management
Maintaining and managing your servers and network needs an experienced, reliable, proactive, and knowledgeable team. Don’t wait for breaks — stay ahead of problems with EDM Automation’s proactive management.