Managed IT Solutions

Services BackupData Backup & Disaster Recovery Management

Disasters happen — it’s not a matter of if, but when. Are you prepared for that day when all of your data gets erased, maliciously encrypted or is inaccessible for reasons beyond your control? Your data needs to be properly protected.

Having a data backup plan and recovery management program is one area that even the smallest business cannot overlook or take for granted. How much money will you lose if you have to stop your business for hours, days or weeks at a time in order to restore data and get your computers and servers back up?

A proper backup plan considers whether you need to only backup files or your entire business system: applications, databases, operating systems, drivers, etc. For mission-critical data, you need a true disaster recovery and business continuity solution.

EDM Automation provides best-of-class backup solutions that are affordable for even the smallest business and robust, reliable and versatile enough for the largest and most discriminating organizations. Our solutions are designed to solve your business “time-to-restore” thresholds.

We provide backup solutions for virtual and physical servers and workstations on Linux and Windows operating systems.

Protect your business from ransomware, malicious attacks, accidents and natural disasters with the RIGHT data backup solution!

To provide the best solution for your business requirements, we conduct a free analysis to determine your business needs, system requirements and recovery object thresholds, among other things. We ask the important questions and take a proactive approach. We know your business cannot afford downtime.

 As part of our managed IT services, EDM’s data backup solutions can provide:

  • Less than 15 minutes downtime and one-hour service level agreements
  • Compliance reporting including HIPAA, PCI, NIST SP 800-171 and more
  • Backups for virtual and physical devices
  • Application backups including databases
  • Snapshots as often as every five minutes
  • Enterprise-grade deduplication
  • Onsite, cloud or hybrid backup data storage
  • One-view of all your devices and daily reporting

Schedule Your Free Consultation

Talk with one of our certified engineers to discuss your business IT needs. We have the solutions!

Services Backup

Frequently Asked Questions About Data Backup and Disaster Recovery Services

What is data backup and disaster recovery?

Backup and disaster recovery involves periodically creating or updating one or more copies of your files, storing them in one or more remote locations, and using the copies to continue or resume business operations in the event of data loss due to file damage, data corruption, cyberattack or natural disaster.

Why do you need a data backup and disaster recovery plan?

Without a data backup and disaster recovery plan, you may be unable to retrieve the data that was lost. Your ability to retrieve data greatly depends on what you’ve done to protect your data and plan for its quick and easy retrieval in the event that something happens.

What is the difference between data recovery and disaster recovery?

Data backup is the process of replicating files to be stored at a designated location. Disaster recovery is a system that helps restore those files following a catastrophe.

What are the three main steps in disaster recovery?

The three phases of disaster recovery include assessment, restoration, and recovery. When disaster strikes, you want to get back to business as quickly as possible. It should all be part of your business continuity plan.

What are the key questions for disaster recovery?

The time to determine the answers to these questions is before something catastrophic happens… Who are the key stakeholders and decision makers who need to be involved in the recovery process? Does your recovery plan meet all compliance objectives? What will happen to key data in the event of a disaster? And finally, what types of disasters do you need to protect your business from?

What is the Recovery Time Objective?

The Recovery Time Objective (RTO) is the duration of time within which a business process must be restored after a hardware malfunction or disaster in order to avoid unacceptable consequences associated with a break in continuity. The RTO is the answer to the question: “How much time will it take to be up and running after a business process disruption?“

What is the Recovery Point Objective?

The Recovery Point Objective (RPO) defines the historical time you can roll back to after a hardware malfunction or disaster in order to avoid unacceptable consequences associated with a break in continuity. The RPO answers the question “Do I need the ability to restore from a day ago, week ago or month ago, if necessary?“

Learn How Break/Fix IT Support Is Costing Your Business

In our business landscape, technology is interwoven with almost every aspect of operations. And the approach to IT management can significantly impact your company’s productivity, efficiency, and even security.

Traditionally, many businesses have operated on a break/fix model — waiting for something to go wrong and then calling in IT support to fix it. However, this reactive approach is increasingly being seen as inefficient and potentially harmful to businesses, especially when compared to proactive managed IT services.

Download our quick-read guide to learn how the break/fix IT model is costing your business...

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After several months of failed promises and nickel and diming us for everything, we hired the team at EDM Automation. It has proven to be a very good decision — I cannot say enough good things. What a difference!

John Carvalho • Director, Corporate Landing Medical Center

EDM Automation brings a very affordable and efficient way to manage our large and growing organization. We interviewed several IT vendors and chose EDM Automation, it has proven to be a good decision.

Anders Hellstrom •  Past CIO, Welligent, Inc.

It’s so nice to know that my entire network is handled so I can focus on running my business. I’ve worked with a number of other computer consultants in the past and no one can touch EDM's level of service or expertise.

Helena Gates • Co-Owner, Doors On Demand

Can't say enough good things about EDM Automation, we never have problems and it allows us to operate at full speed, which is important in the healthcare environment.

Heidi Jones • Office Manager, Oceana Sports Medicine

We have been fortunate to find and use EDM Automation. They have provided full support and great expertise that has been a great value to our business.

Wendy McKee • Office Manager, McKee Environmental Services

Wonderful people here! They listen to you, and are genuinely concerned about providing you the best IT support possible! I would recommend them to everyone!

Jennifer Williams • Office Admin, Great Bridge United Methodist Church

The costs of outstanding IT support and solutions is very reasonable and I have always been impressed with the results. The fully technically qualified team at EDM are professional, friendly and trustworthy.

Carrie Cho • Cho Foot & Ankle Specialists

Lee Nelson and his team at EDM Automation are great, they make you feel important and they take the time to listen, which most IT vendors don't do. I highly recommend them to anyone.

Susan Lund

We had several instances where we almost lost all of our data due to floods and mistakes, it could have been devastating but EDM Automation had our backs and we recovered quickly

Donna Robertson • Colington Harbour Association

Let’s chat about how we can help your business run better.

Whether you’re building out a new facility or looking to reduce your IT expenses, improve your business efficiency, strengthen your IT infrastructure, secure your data, be better prepared to recover from a disaster… We can help with all of these and more. And at a very competitive cost.

Do you need reliable IT Support?

EDM Automation provides responsive and reliable
comprehensive managed IT solutions for

Property Management
Warehouse & Manufacturing
Engineering & Architecture


877 468-1230


877 827-6787

EDM Automation's Managed IT Solutions Include...

Cloud Services
Cloud Services

Cloud Services Management

A cloud-based infrastructure scales with your business, can be easily customized for your specific business needs, and is cost-effective. When your services are managed by the experts at EDM Automation, you'll never have to worry about the proper licensing, configuration, migration, maintenance, or support.

Compliance services

Compliance Management

Given the increasingly stringent cyber-security regulations in all industries, you can no longer afford to put compliance on the back burner. EDM Automation will help you better manage your compliance requirements.

Cyber security services

Cyber Security

Alleviating the threat of a cyber attack should be a priority for every business and organization.. As your security and IT partner, EDM Automation delivers the knowledge, experience, and tools to help you protect your most valuable assets — your data and daily operations.

Services Backup

Data Backup & Disaster Recovery

Having a data backup plan and recovery management program is one area that even the smallest business cannot overlook or take for granted. EDM Automation provides best-of-class backup solutions that are affordable, reliable and versatile.

Voip Services

VOIP Phone Systems

EDM Automation provides affordable and reliable Voice Over IP, or VOIP phone systems and VOIP hosting services to small and midsize businesses. Our solutions can most likely help you cut expenses while providing valuable options and features.

Server network services

Server & Network Management

Maintaining and managing your servers and network needs an experienced, reliable, proactive, and knowledgeable team. Don’t wait for breaks — stay ahead of problems with EDM Automation’s proactive management.