One benefit of a managed IT service plan is in filling the skills gap. Managed services can be the perfect solution for teams that don’t have the time, skills, or experience internally to manage certain business functions on their own. Or they choose to focus their efforts on company-specific projects or other initiatives. Relying on an expert to provide a service allows your teams to focus on innovation without having to take care of routine tasks.

Another benefit to managed IT services is cost savings. When you’re paying for IT services on an hourly basis, costs are unpredictable and can be budget-busting. With a managed IT service plan, costs can be more predictable, which can be helpful for budgeting. Not to mention the cost-savings for proactive monitoring and servicing versus having your business halt due to unmanaged issues. 

A third, and very important benefit is reliability. With a managed service provider (MSP) you can worry less about outages because you know they’re responsible for keeping the service up and available at all times. Services and IT support are provided as part of a strategic plan, so you know what to expect and when to expect it. Your in-house IT team may be juggling multiple responsibilities, but an MSP can focus on perfecting the delivery of your service, focusing on its health and security, applying patches and upgrading as needed.

There are a number of ways EDM Automation determines costs for your managed IT service plan. We first start with a comprehensive audit and assessment of your business IT requirements, challenges and goals. Our costs are based on the number of devices under our management plan, the type and number of services we’re providing under your plan, and the estimated amount of work that will be required on a monthly basis.