IT Support for Manufacturing | Newport News, VA

EDM emblemIT Support for Manufacturing  

Proudly Serving Newport News

EDMautomation is your trusted local provider of IT services for manufacturing companies in the Newport News, VA area. IT support for manufacturing companies allows you to reduce downtime, increase productivity, ensure compliance, decrease costs, and more. Contact us today to speak to an IT support for manufacturing industry consultant.  

Why Do Manufacturing Companies Need IT Services?

Why should you invest in IT support for your manufacturing company? Put simply, if you prioritize regular and high-quality IT support now, you will be less likely to deal with more severe IT issues later. 

One of the greatest benefits of IT services for manufacturing companies is that they help you and your team work more efficiently. When all the technological aspects of your business are functioning as they should, it is easier to focus on essential tasks that keep you moving toward your goals and ensure you provide your customers and clients with the best outcomes.

A worker operating machinery in a manufacturing facility.

What IT Services Do We Offer?

At EDMautomation, we offer an array of IT support services for manufacturing companies like yours. Listed below are some of the most popular services we provide: 

  • Hardware Support: Hardware support consists of both proactive maintenance and more reactive solutions when a piece of equipment unexpectedly breaks. 
  • Software Support: Software also requires regular maintenance, generally in the form of updates and bug fixes. An IT support specialist can help to implement all necessary and keep your software solutions up to date. 
  • Network Management: Network management involves ensuring that all network resources, including all applications and tools, are functioning efficiently and effectively. Fault analysis, performance management, and monitoring practices are employed to maintain optimal network health. 
Two workers discussing and inspecting machinery in a factory setting.
  • Data Management and Analytics: Our IT support experts can gather essential data to help you better understand how your systems are functioning and how they can be improved in the future. 
  • Cybersecurity: When you work with experienced IT support professionals, you can trust that your system is equipped with the most up-to-date and reliable cybersecurity solutions. These solutions help to protect your devices and your company from potential incidents and vulnerabilities.
  • Research: We work hard to stay informed about the latest best practices and strategies and use what we learn to keep your network running securely. 

It does not matter if you need help with an immediate problem or want to prevent severe issues from interfering with your productivity in the future. Our staff can help you keep all your systems running smoothly. 

Why Choose EDMautomation?

What makes EDMautomation the go-to choice for IT support in Newport News? We stand out from our competitors for several reasons, including the following: 

Extensive Education and Training

Every member of our staff has a background in IT support with years of experience. We also go through regular continuing education courses to stay informed about the latest updates and industry changes. 

Attention to Detail

You can trust that we will pay careful attention to your systems and ensure every component– no matter how small — is functioning correctly. 

Strong Client Relationships

We pride ourselves on building solid relationships with all our clients. We want to be part of your team and will work hard to earn our position. 

Ongoing Support

Our team at EDMautomation will not leave you hanging. We provide ongoing maintenance and support services to give you peace of mind. 

Fair Pricing

We offer fair and transparent pricing options that work with your budget. 

We know you have plenty of options to choose from when it comes to IT services. If you want superior service at a competitive price, though, EDMautomation is the way to go. 

Reach Out for Next-Level IT Support 

Manufacturing companies, like businesses in any other industry, require superior IT support to function properly and maximize productivity. Want to learn more about our IT services? Contact us today to reach a consultant! 

The EDM difference - world-class IT solutions and packages at a reasonable price.

60-Second Response

We’re available when you need help by phone, chat or email.

Business-class Security Suite

World-class security layered solutions that meet and exceed expectations.

Bullet-proof Backup Solution

Onsite and off-site. Segregated, versioned and tested.

Proactive Monitoring & Management Automation

Patch management and scheduling, hardware monitoring and more.

Qualified Technicians and Staff

Our local technicians and remote help-desk professionals are highly-trained and greatly experienced. You can expect fast, expert service.

Affordable Managed Service Solutions

We offer customized, exceptional IT solutions and support that are effective and affordable for businesses of all sizes. We give you a way to grow your business and not your IT costs.

100% Happiness Guarantee

No long-term contracts required. No expensive gotchas. Just great service.

Get a better IT management solution at a better price. Let’s chat about your needs.

FROM OUR SATISFIED CLIENTS

After several months of failed promises and nickel and diming us for everything, we hired the team at EDM Automation. It has proven to be a very good decision — I cannot say enough good things. What a difference!

John Carvalho • Director, Corporate Landing Medical Center

EDM Automation brings a very affordable and efficient way to manage our large and growing organization. We interviewed several IT vendors and chose EDM Automation, it has proven to be a good decision.

Anders Hellstrom •  Past CIO, Welligent, Inc.

It’s so nice to know that my entire network is handled so I can focus on running my business. I’ve worked with a number of other computer consultants in the past and no one can touch EDM's level of service or expertise.

Helena Gates • Co-Owner, Doors On Demand

Can't say enough good things about EDM Automation, we never have problems and it allows us to operate at full speed, which is important in the healthcare environment.

Heidi Jones • Office Manager, Oceana Sports Medicine

We have been fortunate to find and use EDM Automation. They have provided full support and great expertise that has been a great value to our business.

Wendy McKee • Office Manager, McKee Environmental Services

Wonderful people here! They listen to you, and are genuinely concerned about providing you the best IT support possible! I would recommend them to everyone!

Jennifer Williams • Office Admin, Great Bridge United Methodist Church

The costs of outstanding IT support and solutions is very reasonable and I have always been impressed with the results. The fully technically qualified team at EDM are professional, friendly and trustworthy.

Carrie Cho • Cho Foot & Ankle Specialists

Lee Nelson and his team at EDM Automation are great, they make you feel important and they take the time to listen, which most IT vendors don't do. I highly recommend them to anyone.

Susan Lund

We had several instances where we almost lost all of our data due to floods and mistakes, it could have been devastating but EDM Automation had our backs and we recovered quickly

Donna Robertson • Colington Harbour Association