a few words about us

EDM Office Automation is a full-service IT department customized just for your business. We offer expert guidance, consulting and support for all of your IT project needs no matter what operating system, database or server environment. We work with businesses in Virginia Beach, Chesapeake, Newport News, Norfolk, Portsmouth and throughout the Hampton Roads VA area.

The word "Automation" in our name implies that we leverage technology to automate processes and improve IT management and support. Additionally, our automation tools allow us to take a proactive approach so that we can better manage your network and IT infrastructure while optimizing your work environment.

Our Philosophy

Our philosphy is “Good ain’t good enough”, we always seek excellence – to exceed our clients’ expectations and deliver a WOW experience. We utilize Continuous Improvement to refine our service offering, and are always asking ourselves “How can we make it better?”

What Makes Us Different

We offer true "Flat-fee" all-inclusive pricing, which is both affordable and predictable. Our combined staff experience provides deep resources and expertise in all technologies and our onsite and offsite team are there for you when you need us, with 60 second phone response and one-hour service level agreements.

Here are the top reasons businesses of all sizes come to EDM Automation...

  1. Top-Ranked Nationally in best practices and client service
  2. 24/7/365 live help-desk
  3. Service-level agreements
  4. Full spectrum solutions
  5. Local and national onsite coverage
  6. Deep resources and much more

EDM Automation provides a new dimension to IT support and services. Our insights can change the way you do business, save you money and help you retain customers, just ask our biggest fans- our clients (references available upon request).

Our Qualifications

The EDM Automation team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators, Web Developers and Desktop Support Technicians. Clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.

Our Mission

Our mission is clear and simple..."To enable our customers to realize their full potential by serving them with new and innovative IT services, support and automation that lowers their expenses, protects their digital assets, ties together all the moving parts in their organization and moves their business forward".

EDM Automation is a green company, we recycle and we encourage our clients to recycle. Additionally, we believe in giving back to the community and annually sponsor food drives and other events to that end.

Satisfaction Guarantee

We want to be your technology partner for a long time so we are committed to providing the best solutions at the best prices and we back that up with a relentless pursuit to meet and beat your highest expectations.

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Accredited, Better Business Bureau

EDM Automation is proud to be an A+ rated accredited business and Board member of the Better Business Bureau of Southeastern Virginia.

EDM Automation, ComputerData Information Technology Svc. (IT Svc.), Virginia Beach, VA

Elite Member, The20

EDM Automation is a proud member of The20

In partnership with the20
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