Managed IT Solutions Provider

About EDM Automation

“Good ain’t good enough!” We always seek excellence, to exceed our clients’ expectations and deliver a “wow” experience. We are always asking “How can we make it better?”

EDM Automation is a full-service, managed IT services provider. We offer expert guidance, consulting and support for all IT projects, no matter your operating system or server environment.

We primarily service businesses and organizations based in Virginia Beach, Chesapeake, Norfolk, Smithfield, Portsmouth, Suffolk, Newport News, Hampton, Williamsburg and in the surrounding Hampton Roads, Virginia area.

The EDM Automation team consists of solutions architects, system analysts, qualified network analysts, network administrators, desktop support technicians and project leaders. Our clients receive years of collective knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to EDM.

EDM Automation is proud to be an A+ rated accredited business and Board member of the Better Business Bureau of Southeastern Virginia.

Our Team of IT Experts

Lee Nelson
CEO, Founder

Lee Nelson founded EDM Automation in 2008 after decade of working as a solutions architect for a service provider focusing on large businesses. Lee saw the need for small and mid-sized businesses to have a better IT solution — one that leveraged technology to automate many of the office, back office and security tasks. Lee grew EDM Automation to the thriving business it is today while maintaining the highest client-retention rates seen in the industry.

Lee is a passionate tournament racquetball player, musician and loves the beach and fishing. He currently serves on the Board for the Better Business Bureau of Greater Hampton Roads.

Sam Johnson 
Advanced Systems Director + Level 4 Cloud Solutions

Eric Devlin
Lead Project Manager + Level 4 Windows Server Architect

James Gordy 
Lead Technician

David Cando
Operations

Rachel Gonzalez
Dispatcher, PSA Manager

The EDM difference - world-class IT solutions and packages at a reasonable price.

60-Second Response

We’re available when you need help by phone, chat or email.

Business-class Security Suite

World-class security layered solutions that meet and exceed expectations.

Bullet-proof Backup Solution

Onsite and off-site. Segregated, versioned and tested.

Proactive Monitoring & Management Automation

Patch management and scheduling, hardware monitoring and more.

Qualified Technicians and Staff

Our local technicians and remote help-desk professionals are highly-trained and greatly experienced. You can expect fast, expert service.

Affordable Managed Service Solutions

We offer customized, exceptional IT solutions and support that are effective and affordable for businesses of all sizes. We give you a way to grow your business and not your IT costs.

100% Happiness Guarantee

No long-term contracts required. No expensive gotchas. Just great service.

Get a better IT management solution at a better price. Let’s chat about your needs.

Learn How Break/Fix IT Support Is Costing Your Business

In our business landscape, technology is interwoven with almost every aspect of operations. And the approach to IT management can significantly impact your company’s productivity, efficiency, and even security.

Traditionally, many businesses have operated on a break/fix model — waiting for something to go wrong and then calling in IT support to fix it. However, this reactive approach is increasingly being seen as inefficient and potentially harmful to businesses, especially when compared to proactive managed IT services.

Download our quick-read guide to learn how the break/fix IT model is costing your business...

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FROM OUR SATISFIED CLIENTS

After several months of failed promises and nickel and diming us for everything, we hired the team at EDM Automation. It has proven to be a very good decision — I cannot say enough good things. What a difference!

John Carvalho • Director, Corporate Landing Medical Center

EDM Automation brings a very affordable and efficient way to manage our large and growing organization. We interviewed several IT vendors and chose EDM Automation, it has proven to be a good decision.

Anders Hellstrom • Past CIO, Welligent, Inc.

It’s so nice to know that my entire network is handled so I can focus on running my business. I’ve worked with a number of other computer consultants in the past and no one can touch EDM's level of service or expertise.

Helena Gates • Co-Owner, Doors On Demand

Can't say enough good things about EDM Automation, we never have problems and it allows us to operate at full speed, which is important in the healthcare environment.

Heidi Jones • Office Manager, Oceana Sports Medicine

We have been fortunate to find and use EDM Automation. They have provided full support and great expertise that has been a great value to our business.

Wendy McKee • Office Manager, McKee Environmental Services

Wonderful people here! They listen to you, and are genuinely concerned about providing you the best IT support possible! I would recommend them to everyone!

Jennifer Williams • Office Admin, Great Bridge United Methodist Church

The costs of outstanding IT support and solutions is very reasonable and I have always been impressed with the results. The fully technically qualified team at EDM are professional, friendly and trustworthy.

Carrie Cho • Cho Foot & Ankle Specialists

Lee Nelson and his team at EDM Automation are great, they make you feel important and they take the time to listen, which most IT vendors don't do. I highly recommend them to anyone.

Susan Lund

We had several instances where we almost lost all of our data due to floods and mistakes, it could have been devastating but EDM Automation had our backs and we recovered quickly

Donna Robertson • Colington Harbour Association

Let’s chat about how we can help your business run better.

Whether you’re building out a new facility or looking to reduce your IT expenses, improve your business efficiency, strengthen your IT infrastructure, secure your data, be better prepared to recover from a disaster… We can help with all of these and more. And at a very competitive cost.

Schedule Your Free Consultation